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Whatever happened to Six Sigma?

  • September 3, 2019
  • by Andy

This article has a few problems — including lumping in Lean as “quality control” system — but points to how Six Sigma went from business process engineering star to being out of fashion. The problem wasn’t (isn’t) with Six Sigma, its in its application (and the huge array of management consultants proffering it for everything and anything). Its good for process efficiency (particularly in manufacturing defect control where it originates from) but not applied to every process in a company especially those relating to technology.

It reminds me of this diagram which I use in my teaching and thing about often:

This is not to say efficiency be dammed but that efficiency is the goal of operationally focused people and teams in mature processes. Its not the goal of technology, innovation, new product development and other areas where you need to leap.

According to Google, searches for “Six Sigma” peaked in 2004, and have fallen steadily since. LinkedIn data reveal a similar story, with fewer and fewer of its 630 million users adding Six Sigma as a skill to their online résumés. It’s since been surpassed by Agile, a management process that emerged from the world of software development.

https://qz.com/work/1635960/whatever-happened-to-six-sigma/
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Andrew Breen is a partner at The Buy Build Fund and the principal of Assert Digital Ventures where he acquires & invests in small, cash flow positive digital businesses with growth potential. He uses his years of digital product experience to expand the market. Currently focused on health & wellness, Andrew has grown ADV’s acquisitions significantly to date. In addition, Andrew advises leading companies from startups, investors to Fortune 1000 companies on digital products and transformation. Known for his deep knowledge of the Lean framework, Andrew has significantly restructured the digital products, processes and culture of a range of companies. He is an adjunct professor at both NYU's Stern School of Business and Courant (CS) Institute teaching on a range of tech product management and innovation topics. He is contributing author on two books on tech product and cultural topics.

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