Alpha 2020 Product Management Insights Report
Some interesting insights here. The best one being that PMs are now driving most ideas from customer feedback. “Brainstorming” is still far too high but might be conflated with solution ideas for problems/needs to pursue.
However, PMs do not have enough time to talk to customers or run experiments. This takes work and is not the natural orientation of traditional product development teams. Startups have too much to do and not enough resources so this suffers and big companies believe they know what their customers want because they’ve been successful to date. Both lead to bad outcomes for new products.
[Download the full report]